Practice Management

Staff

• Best practice strategies for hiring and firing. Read More »

Customer Service

• Delivering consistently superb customer service, making patients feel individually appreciated and accommodated. Read More »

Collections and Dental Insurance

• Compel patients to pay in full when their treatment begins, effectively negating monthly stress on your checkbook. Read More »

Hygiene

• Dramatically decrease no-shows and cancellations by making 3 small changes in your hygiene department. Read More »

Cancellations

• My 5 proven strategies to minimize missed and cancelled appointments on your daily schedule. Read More »

Associates

• Determine if a new associate is really the right choice, based on patient volume, facility space and overhead. Read More »

Financial

• Set fair yet profitable fees based on every service you offer. Read More »