Practice Management

Staff

  • Best practice strategies for hiring and firing. Read More »

Customer Service

  • Delivering consistently superb customer service, making patients feel individually appreciated and accommodated. Read More »

Collections and Dental Insurance

  • Compel patients to pay in full when their treatment begins, effectively negating monthly stress on your checkbook. Read More »

Hygiene

  • Dramatically decrease no-shows and cancellations by making 3 small changes in your hygiene department. Read More »

Cancellations

  • My 5 proven strategies to minimize missed and cancelled appointments on your daily schedule. Read More »

Associates

  • Determine if a new associate is really the right choice, based on patient volume, facility space and overhead. Read More »

Financial

  • Set fair yet profitable fees based on every service you offer. Read More »
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