The other evening, my wife and I decided to try out a neighborhood restaurant for the very first time. Once we were seated, our young waiter greeted us and enthusiastically questioned if we had visited the restaurant before. He then stated, “I’m really glad you decided to try our restaurant tonight. I know you’re going […]
Today, I had an appointment to have my blood drawn in preparation for my semi-annual physical examination scheduled for the following week. After waiting with about six other patients for my turn to “get stuck,” my opportunity finally arrived. The rather “stand-offish” technician called my name and pointed to the chair in which I was […]
One of the most important procedures that a dentist can perform is a comprehensive examination and diagnosis for a new patient. When presented to a patient improperly, it can also be one of the most undervalued procedures that we do. I recently overheard this important appointment “pitched” to a patient as a “Comp-Exam and Pan.” […]
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