What Keeps Patients Punctual: A Psychological Perspective

Wouldn’t you speed less often if the police pulled you over and handed you cash for going the speed limit every once in a while?? Psychological research shows that giving rewards for good behavior is a much stronger way to mold the way people act than just punishing wrongdoings… yet almost every aspect of society […]

How Receptive is Your Reception Area? 4 Fixes That Will Spruce Up the Place

  It’s fascinating how the human brain works. We tend to form opinions on new things, places and people in fractions of a second, relying on emotional, unconscious cues, and then backwards rationalize with facts. Yes, we like to say we look at the evidence first. Mull everything over. Then come to rational, even-handed conclusions. […]

Keep Your Back Door Closed

I began working with a young dentist several years ago who seemed to be doing very well. He had a busy Hygiene Department, with two dental hygienists working 32-hours per week each. They were very busy. During the previous 12-month period, his practice added 1,100 new patients. All of these patients had a Code 0150 […]

Michael D. Goldstein Facebook Michael D. Goldstein RSS

Latest Blog Post

Keep Your Back Door Closed

Articles

Planning Ahead for Early Retirement

Avoiding the Stress of Staff Turnover