“If you’re not moving forward,” says the old adage, “you’re moving backward.” This is true in every industry and field, especially in dentistry. You have to constantly be learning if you want to stay competitive as a business owner and healthcare professional. Usually, this means taking courses to learn new technology, skills and procedures in […]
Nothing is more important than giving your patient an exceptional experience every time he or she visits your dental office. At each patient visit, you must confirm that you are the best dentist he or she has ever seen, and that selecting your office was a great decision. In addition to providing comfortable, functional, and […]
The other day, I accompanied my parents to my mom’s medical appointment in Atlanta. She had a pressing issue that required her doctor’s attention and was thankfully able to schedule an appointment only two days out. Unfortunately, the less-than-stellar receptionist who scheduled the visit simply told my mother that her appointment was at 10:30 AM […]
