Staff

A great dental practice is predicated on having a great team.

Dentistry is a difficult, demanding profession. If you try to shoulder the burden of managing your office without an organized, supportive staff, you’ll soon become frustrated and discouraged.

A truly great team creates an atmosphere patients love visiting. Its members are organized, compassionate, reactive and knowledgeable… and make your job more pleasurable and satisfying.

After a consultation, my approach to solving your unique staff problems might include:

• Best practice strategies for hiring and firing
• Coaching you on the “dos and don’ts” of employee training
• Establishing guidelines and protocols for patient-employee interaction
• Developing a handy, legally up-to-date policy manual (one that actually gets used, not just sits in a drawer!)
• Assessing and placing team members based on skills, personality and job fit
• Choosing the best bonus/incentive plan to motivate your team and increase profits
• Showing how to administer compelling, insightful performance reviews
• Helping you identify and fix mild staff problems before they worsen
• Establishing a clear-cut, just system for giving bonuses and raises

The backbone of a high-quality staff involves having a strong team concept, systemic training and protocol, and an intrinsically high job satisfaction, with the ultimate goals being decreased stress and increased productivity.

Need some help with an aspect of staff management? Let’s get in touch for a free consultation.