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Minimizing Missed Appointments and Last-Minute Cancellations
Tie up these expensive loose ends.
Seeing wasted blocks of time on your appointment schedule is frustrating and painfully costly as both a business owner and dental practitioner. However, there are simple strategies to greatly reduce their occurrences. Through my coaching, I’ll show you:
- My 5 proven strategies to minimize missed and cancelled appointments on your daily schedule
- How to create a script for staff to use when scheduling patients in order to motivate them to keep their appointments
- How to use different appointment confirmation strategies for loyal patients vs. unpredictable ones (not every patient should be treated the same!)
- Powerful scripting methods for responding to patients who miss and cancel their appointments
- How to simply turn unreliable no-shows into loyal patients
- How to develop a written appointment policy that motivates patients to keep appointments
- 4 integral keywords that your staff should always use when discussing appointments with patients
Maximizing profitability boils down to keeping consistent clients. I’ve spent 24 years in the trenches practicing as a general dentist and have learned how to persuade patients to be dependable, loyal customers.
Contact me for a free consultation; I’d love to lend my expertise!
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